Client Relations and Sales Support Specialist
2 weeks ago
Role Summary: As a Client Relations and Sales Support Specialist, you will play a vital role in enhancing customer satisfaction and supporting our sales team at ADAM TECH.
Key Responsibilities:
- Customer Assistance: Provide comprehensive support to customers, sales representatives, and manufacturers' representatives by addressing inquiries and resolving issues related to customer service.
- Literature and Sample Management: Collaborate with Regional Sales Managers, District Sales Managers, and Business Development Managers to fulfill literature requests and manage product samples and kits.
- Inventory Oversight: Assist in the assembly of product sample kits and maintain an organized inventory of completed kits, ensuring availability for customer needs.
- Promotional Item Management: Keep track of promotional inventory, offering innovative suggestions to management for new giveaway items that enhance our brand visibility.
- Trade Show Coordination: Facilitate the distribution of promotional materials, sample kits, and brochures for trade shows, ensuring that all materials are prepared and replenished post-event.
- Account Management: Take responsibility for 3-5 Tier 3 distribution accounts, providing quotes, guidance, and product recommendations while collaborating with engineering to address customer inquiries.
Qualifications: Ideal candidates will possess strong communication skills, attention to detail, and a customer-focused mindset.
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