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Client Support Specialist
2 months ago
*Remote Position: Must be currently licensed, Bilingual Spanish preferred*
Position Summary
Are you a friendly and service-oriented individual? Do you thrive in a customer-centric environment? If so, a role with Angel Rodriguez - State Farm Agent may be the perfect fit for you. Our agents exclusively promote State Farm insurance and financial service offerings.
Key Responsibilities
- Build and maintain customer relationships while providing follow-up as necessary.
- Deliver timely, accurate, and courteous customer support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Generate leads, arrange appointments, assess customer requirements, and promote suitable products and services.
As a Team Member, you will enjoy...
- Hourly compensation plus commission and bonuses
- Paid time off including vacation and personal/sick days
- Opportunities for professional growth
- Numerous chances for career advancement within our agency
Qualifications
- Interest in promoting products and services tailored to customer needs
- Strong interpersonal abilities
- Exceptional communication skills - both written and verbal
- Attention to detail
- Proactive approach to problem-solving
- Ability to collaborate effectively within a team
- Capacity to manage multiple tasks simultaneously
- Current licenses: Property/Casualty & Life/Health
If you are driven to excel and envision yourself in this position, we encourage you to submit your application. We will reach out to you regarding the next steps in the interview process.
This role is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm.
This is a remote position.