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Strategic Account Manager

2 months ago

Cincinnati, Ohio, United States Smyth Automotive Inc Full time

About Smyth Automotive Inc:

Smyth Automotive Inc. is a family-owned business that has been a leader in the automotive aftermarket sector for over five decades. With a robust network of 18 retail locations, 8 specialized paint centers, and 5 distribution warehouses, we serve a wide area including Greater Cincinnati, Dayton, Columbus, and parts of Kentucky and Tennessee.

Position Overview:

We are currently seeking a Major Account Manager who is enthusiastic, detail-oriented, and possesses exceptional customer service abilities. This role is pivotal in our Cincinnati territory.

Key Responsibilities:

The Major Account Manager will be tasked with:

  • Identifying and cultivating new client relationships while nurturing existing accounts.
  • Managing inventory levels effectively and ensuring accurate sales data entry.
  • Coordinating with vendors to ensure timely delivery of parts and supplies.
  • Acting as a liaison between Smyth Automotive and clients to address inquiries and resolve issues promptly.

Requirements:

The ideal candidate will:

  • Develop new accounts and maintain strong relationships through proactive engagement and training.
  • Monitor and manage inventory based on usage and forecasted needs.
  • Review inventory reports to identify and address excess stock.
  • Collaborate effectively with customers and internal teams.
  • Assess and fulfill shop supply requests from technicians.
  • Ensure accurate labeling and organization of supply areas.
  • Conduct regular reviews of promotional and corporate programs.
  • Maintain a high standard of customer service to enhance the overall client experience.

Benefits:

As a full-time employee at Smyth Automotive, you will enjoy a competitive salary and a comprehensive benefits package, including:

  • Medical, Vision, and Dental coverage
  • Short-term and Long-term Disability Insurance
  • Life Insurance
  • 401k plan with company matching
  • Paid vacation and holidays
  • Generous employee discounts on automotive products

We invite you to consider joining our dedicated team at Smyth Automotive Inc.