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Customer Service Representative

1 month ago

Farmers Branch, Texas, United States AXIS MEDICAL EQUIPMENT AND SUPPLY L Full time
Job SummaryAXIS MEDICAL EQUIPMENT AND SUPPLY L is seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Verify insurance information and patient eligibility
  • Provide product and service information to customers
  • Document customer interactions and update records as necessary
  • Develop and maintain a knowledge base of our products and services

Requirements
  • Previous experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications

About UsAXIS MEDICAL EQUIPMENT AND SUPPLY L is a leading provider of durable medical equipment and supplies in the Dallas Fort Worth metropolitan area. We are committed to delivering exceptional service and support to our customers.