Customer Service Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Manager to lead our customer service team and drive exceptional customer experiences.
Key Responsibilities:
- Lead and manage a team of customer service representatives to ensure delivery of high-quality support to customers.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Work closely with other departments to resolve complex customer issues and enhance the overall customer experience.
- Oversee day-to-day operations of the customer service department to ensure timely and effective resolution of customer inquiries.
Requirements:
- Bachelor's degree
- Five years of management experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to lead people and achieve results through personal effort and through others
Working Conditions:
The work is sedentary, and the employee may sit comfortably to do the work. However, there may be some movement required from area to area, transporting of items such as a laptop computer, paper, books, and small parts.
The employee is regularly exposed to a general office environment and occasional overnight travel may be required.
-
Experienced Customer Service Representative
3 weeks ago
Farmers Branch, Texas, United States Valor Intelligent Processing Full timeAbout Valor Intelligent ProcessingAt Valor Intelligent Processing, we are dedicated to providing exceptional customer service and support to our clients. As a leading provider of contact center solutions, we are committed to delivering high-quality experiences that exceed our customers' expectations.Salary and CompensationWe offer a competitive salary range...
-
Insurance Customer Service Representative
1 month ago
Farmers Branch, Texas, United States Primera Insurance & Tax Services Full timeJob DescriptionAs a Customer Service Representative for Primera Insurance & Tax Services, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:Handling inbound and outbound calls to assist customers with their insurance policiesAssisting customers with their current or past insurance...
-
Customer Service Representative
1 month ago
Farmers Branch, Texas, United States Fiesta Auto Insurance Full timeUnlock Your Potential as a Licensed Insurance AgentBecome a highly skilled licensed insurance agent at Fiesta Auto Insurance and start your new career today!Competitive Compensation:Guaranteed hourly base payCommission on salesPAID TRAINING:Get your insurance license in just 30 days$200 sign-on bonusON BONUS:Earn it upon receiving your insurance license...
-
Customer Service Representative
4 weeks ago
Farmers Branch, Texas, United States Amabilia Esparza - State Farm Agent Full timePosition OverviewWe are seeking a qualified professional to join our winning team as a Customer Service Representative - State Farm Agent Team Member. This role involves establishing customer relationships, working with the agent to meet marketing goals, and maintaining a strong work ethic.ResponsibilitiesEstablish customer relationships and follow up with...
-
Customer Service Representative
1 month ago
Farmers Branch, Texas, United States Primera Insurance & Tax Services Full timeJob OverviewWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at Primera Insurance & Tax Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, promoting our products, and assisting with their insurance and tax needs.Key...
-
Customer Service Representative
3 weeks ago
Farmers Branch, Texas, United States Primera Insurance & Tax Services Full timeJob DescriptionAs a Customer Service Representative at Primera Insurance & Tax Services, you will be responsible for delivering exceptional customer experiences and satisfaction. Your primary focus will be on providing top-notch service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Handle phone...
-
Laundry Service Representative
4 weeks ago
Farmers Branch, Texas, United States Speed Queen Laundry Valwood Full timeJob DescriptionAt Speed Queen Laundry Valwood, we are seeking a highly skilled and customer-focused Laundry Service Representative to join our team. As a key member of our laundry store team, you will be responsible for delivering exceptional customer service and ensuring a clean, safe, and friendly store environment.Key Responsibilities:Customer Service:...
-
Business Development Manager
1 month ago
Farmers Branch, Texas, United States J.B. Hunt Transport Full timeJob Summary:As a Business Development Manager at J.B. Hunt Transport, Inc., you will play a critical role in driving business growth by developing and executing strategies to acquire new customers and expand existing relationships. This position requires a strong understanding of the transportation industry and the ability to communicate effectively with...
-
Territory Manager
4 weeks ago
Farmers Branch, Texas, United States UniFirst Full timeJob Title: Territory ManagerUniFirst First Aid + Safety is seeking a reliable and hardworking Territory Manager to join our team. As a Territory Manager, you will be responsible for servicing and managing relationships with customers. Our standard is a 5-day work week, with two days off a week. We have an immediate opening and provide on-the-job...
-
Senior Customer Support Specialist
4 weeks ago
Farmers Branch, Texas, United States Eagle Metal Products, LLC Full timeThe Senior Customer Support Specialist will be responsible for providing exceptional customer service and support to customers via various communication channels. This role requires a strong technical background and excellent problem-solving skills to resolve complex customer issues.Key Responsibilities:Provide technical support and guidance to customers via...
-
Restaurant Operations Manager
4 weeks ago
Farmers Branch, Texas, United States Jack in the Box Full timeRestaurant Operations ManagerAt Jack in the Box, we're looking for a Restaurant Operations Manager to lead our team to success. As a key member of our management team, you'll be responsible for managing daily activities to ensure guests receive excellent customer service. You'll also be responsible for finding, training, and developing the best people to...
-
Senior Customer Support Specialist
4 weeks ago
Farmers Branch, Texas, United States Eagle Metal Products, LLC Full timeJob SummaryThe Senior Customer Support Specialist will be responsible for providing exceptional customer service and support to our clients. This role will involve interacting with customers via various channels, including phone, email, and online chat, to resolve their issues and concerns.Key ResponsibilitiesProvide timely and effective support to...
-
Warehouse Operations Manager
4 weeks ago
Farmers Branch, Texas, United States U.S. Venture Full timeJob Summary:U.S. AutoForce is seeking a highly skilled Warehouse Operations Manager to oversee the daily operations of a smaller facility. The ideal candidate will have a strong background in logistics, inventory management, and leadership.Key Responsibilities:Assume responsibility for the measurement and effectiveness of all warehouse processes, including...
-
Senior Software Engineering Manager
4 weeks ago
Farmers Branch, Texas, United States PNC Full timeJob SummaryPNC is seeking a highly skilled Software Engineering Director to lead the strategy and innovation function in support of all Shared Services Domains. As a key member of the Technology organization, you will be responsible for driving the development of software solutions that meet the needs of our customers and stakeholders.Key...
-
Branch Manager
1 month ago
Farmers Branch, Texas, United States Diversified Sourcing Solutions Full timeJob OpportunityDiversified Sourcing Solutions is a family-owned and operated staffing company seeking a results-driven Branch Manager to lead our Dallas branch.As a Branch Manager, you will oversee all aspects of branch operations, including sales, customer service, recruitment, administration, and compliance. You will also be responsible for generating new...
-
Marketing Manager
4 weeks ago
Farmers Branch, Texas, United States Varsity Brands Full timeMarketing Manager - Sports DivisionAt Varsity Brands, we're seeking a skilled Marketing Manager to join our Sports Division. As a key member of our team, you'll be responsible for developing and executing marketing plans to drive growth and customer acquisition in top sports categories. Your expertise will help us understand customer needs, create engaging...
-
Automotive General Manager
4 weeks ago
Farmers Branch, Texas, United States Meineke Full timeJob SummaryMeineke is seeking a highly skilled Automotive General Manager to oversee daily operations and lead our talented team of professionals. The ideal candidate should have a track record of successful management positions with at least three years of experience and a strong desire to succeed with integrity.ResponsibilitiesOversee daily operations,...
-
Account Manager
4 weeks ago
Farmers Branch, Texas, United States Amabilia Esparza - State Farm Agent Full timeRole OverviewAs an Account Manager - State Farm Agent Team Member for Amabilia Esparza - State Farm Agent, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relationships and acting as a liaison between customer needs and agency departments.Key...
-
Farmers Branch, Texas, United States Master Halco Full timeJob DescriptionMaster Halco, a leading manufacturer and distributor of perimeter security and fencing products, is seeking a highly skilled RFID Systems Manager to join their team.Key ResponsibilitiesDevelop and implement detailed project plans, timelines, and budgets to ensure successful RFID implementation.Lead the transition from start to finish at each...
-
Leadership Position
4 weeks ago
Farmers Branch, Texas, United States Jack in the Box Corp. Full timeLeadership Position OverviewJack in the Box Corp. is seeking an exceptional leader to join our team as a Restaurant Operations Manager.As a Restaurant Operations Manager, you will play a crucial role in driving business results, leading high-performing teams, and delivering exceptional customer experiences.Key Responsibilities:Manage restaurant operations,...