Customer Service Representative
13 hours ago
We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at Primera Insurance & Tax Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, promoting our products, and assisting with their insurance and tax needs.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person
- Promote our insurance and tax products to clients
- Assist clients with their insurance and tax needs, including policy setup, renewal, and cancellation
- Answer client inquiries and resolve issues in a timely and professional manner
- Meet or exceed sales and customer satisfaction targets
Requirements:
- High school diploma or equivalent required; degree in business or related field preferred
- 2+ years of customer service experience in insurance and/or tax industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Fluency in English and Spanish required
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
Primera Insurance & Tax Services is a leading provider of insurance and tax services in Texas. With over 30,000 customers and 20+ carriers, we offer a wide range of products and services to meet the needs of individuals and businesses. Our mission is to deliver unexpected customer experiences and satisfaction.
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