Insurance Customer Service Representative

4 weeks ago


Farmers Branch, Texas, United States Primera Insurance & Tax Services Full time
Job Description

As a Customer Service Representative for Primera Insurance & Tax Services, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:

  • Handling inbound and outbound calls to assist customers with their insurance policies
  • Assisting customers with their current or past insurance policies
  • Informing customers about our different products and services
  • Updating customer contact information
  • Providing customers with company contact information
  • Following up with customers after appointments with our Sales Representatives
  • Rescheduling appointments for customers who have missed their scheduled appointments

Qualifications:

  • Career-focused individual with a strong commitment to customer service

Our company values:

  1. 100% effort
  2. Honesty
  3. Team Environment
  4. Growth Mindset
  5. Respectful to all

About Primera Insurance & Tax Services:

  • We have been in business since 2010
  • We have over 30,000 customers in our database
  • We represent over 20 different carriers
  • We are licensed to sell insurance in Texas
  • We can prepare tax returns nationwide

Products we offer:

  • Personal and commercial auto insurance
  • Homeowners and renters insurance
  • Motorcycle, jet ski, and RV insurance
  • Business General Liability insurance
  • Notary services
  • Tax preparation services

Learn more about our company by visiting our YouTube channel:

https://www.youtube.com/watch?v=NaKs0BD_B9I



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