Field Systems Technician

4 weeks ago


Farmers Branch, Texas, United States Ferrovial Full time

About Ferrovial:

The $1.6 billion North Tarrant Express 35W project spans 10.1 miles from I-30 in downtown Fort Worth to just south of the North Tarrant Parkway.

This project is operated and maintained by a Cintra-led consortium.

Our Mission:

We aim to improve mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

What Makes Us Different:

Our people come first. We want every single employee to develop both professionally and personally.

We look to our internal employees as potential candidates for both national and international opportunities.

We strive to achieve greatness by promoting from within every chance we get.

Job Description:

Job Title: Field Systems Technician

Reports To: Field Systems Supervisor

FLSA Status: Non-Exempt

Department: IT

Location: Dallas, TX - LBJ Express / North Richland Hills, TX - NTE Express/ 35W

Summary:

The Field Service Technician will perform servicing, repair and/or installation of Toll Collection Systems (TCS), Intelligent Transformation Subsystems (ITS), Network Communications Systems (NCS), and various traffic management devices.

The Field Service Technician provides field support including troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities:

  1. Document and report customer and revenue facing tolling issues proactively.
  2. Respond to corrective maintenance requests and alarms within the allotted time frame.
  3. Isolation of faults in units and/or components
  4. Diagnose and repair hardware, software, and system issues.
  5. Complete work order reports and logs
  6. Perform shift-to-shift communications in accordance with established policies, procedures, and local practices.
  7. Actively escalate system issues and systemic problems to system maintenance.
  8. Collaborate with system maintenance on approach to resolve issues.
  9. Review proposed changes to the system.
  10. Support testing and verification of system changes after implementation.

Installation, Preventive and Corrective Maintenance:

Installation of electrical conductors, data conductors, and fiber optic cable.

Maintenance of spare equipment and parts including inventory management and documentation

Fiber Troubleshooting:

Splicing, Tipping, Fault Testing.

Electrical Troubleshooting:

Splicing, Testing, and securing.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties.

Education & Experience:

Bachelor's degree in IT, military training, or electrical engineering.

5-8 years' of related experience in field support, information technology, tolling systems and/or intelligent transportation systems

IMSA-II (Traffic Signal Tech 2) certification preferred, but not required

Professional Qualities:

Excellent analytical skills

Must be able to multitask, problem solve, and implement innovative processes within a fast-paced environment.

Excellent communication skills

Reporting and documentation skills

Effectively manage tasks, deadlines and individuals through vendor contracts

Computer Skills:

Windows operating systems

Some experience working with Linux

Work Environment & Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.



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