Bilingual Patient Care Coordinator

2 weeks ago

Prescott Valley, Arizona, United States Nationwide Vision Full time

Position Title: Bilingual Patient Service Representative

Compensation: $14.25/hour+

Work Schedule: Monday to Saturday, 9 AM - 6 PM

Location: Prescott Valley, AZ

Benefits: Comprehensive employer-matched 401k, generous employee purchase program, family purchase events, reimbursement for certifications, monthly incentive programs, health, dental, and vision insurance, employer-paid life insurance, a supportive leadership team that values personal connections and promotes internal growth, among other perks.

Job Overview:

The role of the Patient Service Representative is an entry-level opportunity that offers a pathway to a fulfilling career within Nationwide Vision. This position serves as a foundation for potential advancement in areas such as patient care, management, corporate roles, billing, and more. We seek individuals who are enthusiastic about contributing to a collaborative team environment and are interested in growing with a dynamic organization.

Key Responsibilities:

  • Welcome and greet all patients and visitors, both in-person and via phone.
  • Maintain a courteous and professional phone demeanor, adhering to proper telephone etiquette.
  • Address inquiries from patients, prospective patients, and visitors in a respectful manner.
  • Ensure the reception area is clean and organized.
  • Register new patients and update existing patient information by collecting detailed personal and financial data.
  • Facilitate patient flow by informing providers of patient arrivals, monitoring delays, and communicating effectively with patients and clinical staff.
  • Safeguard patient confidentiality by securing protected health information and logging off computers when unattended.

Supervisory Role:

This position does not entail supervisory responsibilities.

Additional Duties:

Please note that this job description is not exhaustive and may be subject to change at any time.

Qualifications:

Experience in telephone etiquette, customer service, and proficiency in basic word processing and spreadsheet software. A high school diploma or GED equivalent is required. Strong customer service skills and PC proficiency are essential. Candidates must be able to stand, walk, or sit for extended periods.

Work Environment:

This position operates within a professional office setting, utilizing standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Requirements:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Regular communication is required, and the employee may frequently need to stand, walk, use hands for various tasks, and reach with arms. The ability to lift and move up to 20 pounds is necessary.

Position Type:

This is a full-time role, with varying days and hours, including Saturday availability.

Travel Requirements:

This position requires minimal travel, expected to be less than 5%.

Reports To: Optical Manager

Classification: Full Time/Non-Exempt

  • Patient Care Coordinator

    6 days ago

    Prescott, Arizona, United States Common Spirit Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at CommonSpirit Health-Yavapai Regional Medical Center.As a Patient Care Coordinator, you will play a critical role in facilitating patient admission flow, ensuring accurate information collection and verification of insurance benefits.Key...

  • Patient Services Coordinator

    2 weeks ago

    Prescott, Arizona, United States Spectrum Health Care Full time

    Client Relations SpecialistSpectrum Healthcare GroupSpectrum Healthcare Group is dedicated to providing comprehensive care with a mission focused on delivering compassionate support for the mind and body. This commitment extends to both our clients and our team members.With over 65 years of experience in delivering high-quality healthcare across Yavapai...

  • Patient Care Coordinator

    2 weeks ago

    Paradise Valley, Arizona, United States Great Big Smiles Orthodontics Full time

    Job OverviewGreat Big Smiles Orthodontics is seeking a dedicated full-time Treatment Coordinator to enhance our team. If you possess exceptional customer service skills and a passion for helping others, we invite you to explore this opportunity.This role offers a competitive salary based on experience, along with potential bonus opportunities. These...

  • Patient Service Coordinator

    2 days ago

    Prescott Valley, Arizona, United States US Derm Support Roles Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinic, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesPatient...

  • Patient Care Coordinator

    2 weeks ago

    Oro Valley, Arizona, United States American Vision Partners Full time

    Overview As a key member of our team, the Patient Care Coordinator serves as the initial point of contact for patients, ensuring they receive a warm welcome and exceptional service. This role is crucial in collecting essential information prior to their appointments and enhancing the overall patient journey. Key Responsibilities Warmly welcoming patients...

  • Patient Care Coordinator

    4 days ago

    Green Valley, Arizona, United States At Home Healthcare Full time

    We are seeking a skilled Nurse Care Specialist to join our team at At Home Healthcare, a leading provider of home healthcare services. As a Nurse Care Specialist, you will play a critical role in delivering high-quality patient care and support to our clients in the comfort of their own homes.About the Role:Develop and implement personalized care plans in...

  • Patient Care Coordinator

    4 days ago

    Green Valley, Arizona, United States At Home Healthcare Full time

    We are seeking a skilled and compassionate Nurse Care Specialist to join our team at At Home Healthcare, a leading provider of home healthcare services. As a key member of our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.About the Role:As a Nurse Care Specialist, you will be responsible...

  • Dental Hygienist

    5 days ago

    Prescott, Arizona, United States Gentle Dental Full time

    About the RoleWe are seeking a highly skilled and dedicated Dental Hygienist to join our team at Gentle Dental. As a key member of our oral healthcare team, you will play a vital role in providing exceptional patient care and contributing to the success of our practice.Key ResponsibilitiesProvide thorough and compassionate dental hygiene services to...

  • Patient Care Coordinator

    2 weeks ago

    Oro Valley, Arizona, United States American Vision Partners Full time

    Overview As a pivotal Patient Care Coordinator at American Vision Partners, you will serve as the initial point of contact for patients, ensuring they receive comprehensive support and an outstanding experience throughout their visit. Key Responsibilities Warmly welcoming patients and visitors, whether in person or via phone Managing the check-in...

  • Dental Hygienist

    2 days ago

    Prescott, Arizona, United States Gentle Dental Full time

    Job OverviewWe are seeking a highly skilled and compassionate Dental Hygienist to join our team at Gentle Dental. As a key member of our oral healthcare team, you will play a vital role in providing exceptional patient care and contributing to our mission of delivering innovative and personalized dental services.Key Responsibilities:Deliver high-quality...

  • Patient Care Coordinator

    2 weeks ago

    Prescott, Arizona, United States TTF Search and Staffing Full time

    Position OverviewTTF Search and Staffing is seeking a dedicated Back Office Medical Assistant for a prominent healthcare organization. This role is essential in providing support within a clinical environment.Key ResponsibilitiesAssist in the preparation and management of patient rooms.Measure and record vital signs accurately.Administer prescribed...

  • Area Supervisor

    5 days ago

    Prescott, Arizona, United States Arion Care Solutions Full time

    Job SummaryArion Care Solutions is seeking a highly skilled and experienced Area Supervisor to join our team. As a key member of our management team, the successful candidate will be responsible for overseeing the daily operations of our area, ensuring excellent service delivery to our members, and developing and maintaining relationships with various...

  • Customer Service Associate

    2 weeks ago

    Prescott Valley, Arizona, United States Nationwide Vision Full time

    Position Title: Bilingual Patient Care CoordinatorCompensation: $14.25/hour+Work Schedule: Monday to Saturday, 9 AM - 6 PMBenefits: Employer-matched 401k, comprehensive employee purchase program, family purchase events, reimbursement for certifications, monthly incentive programs, health, dental, and vision insurance, employer-paid life insurance, a...

  • Patient Services Coordinator

    2 weeks ago

    Prescott, Arizona, United States Exceptional Healthcare Inc. Full time

    Job OverviewThe Patient Services Coordinator serves as the initial point of contact within Exceptional Healthcare Inc. and is tasked with a variety of essential responsibilities:Key Responsibilities:Uphold dignity and respect for all patients and team members.Foster open communication across departments to promote a collaborative work environment.Engage...

  • Patient Services Coordinator

    2 weeks ago

    Prescott, Arizona, United States Exceptional Healthcare Inc. Full time

    Job OverviewThe Patient Services Coordinator serves as the initial point of interaction within Exceptional Healthcare Inc. and is tasked with the following responsibilities:Key Responsibilities:Ensure all patients and staff are treated with respect and dignity.Foster open communication across departments to promote a collaborative environment.Engage...

  • Enhancing Patient Experience through Virtual Care

    5 days ago

    Prescott Valley, Arizona, United States Unavailable Full time

    About the RoleWe are seeking a highly skilled and experienced Virtually Integrated Care Nurse to join our team at Unavailable. As a key member of our interprofessional care team, you will play a vital role in delivering exceptional patient care and support to our bedside care teams.Key ResponsibilitiesProvide vital support to the interprofessional bedside...

  • Pharmacist PRN Prescott

    5 days ago

    Prescott, Arizona, United States Exceptional Health Care Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmacist to join our team at Exceptional Health Care. As a Pharmacist PRN Prescott, you will play a critical role in providing clinical and operational services in an inpatient setting.Key ResponsibilitiesInterpret and Clarify Medication OrdersInterpret and clarify written orders for all types of...

  • Registered Nurse Care Coordinator

    1 week ago

    Prescott, Arizona, United States Unavailable Full time

    Position OverviewAt Unavailable, embodying our core values means infusing enthusiasm into our daily actions. We are a not-for-profit integrated healthcare organization that provides a comprehensive array of inpatient and outpatient services, including numerous opportunities for career advancement.Our outstanding benefits package includes:Competitive...

  • Patient Coordination Associate

    2 weeks ago

    Paradise Valley, Arizona, United States Great Big Smiles Orthodontics Full time

    Job OverviewGreat Big Smiles Orthodontics is seeking a dedicated Scheduling Coordinator to enhance our team. If you have a passion for delivering exceptional customer service and are eager to embark on a career in orthodontics, we encourage you to explore this opportunity.This administrative role offers a competitive salary based on experience, along with...

  • Patient Service Representative

    4 days ago

    Prescott, Arizona, United States Exceptional Health Care Full time

    Job SummaryExceptional Health Care is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for patients and visitors, this role requires excellent communication and customer service skills to provide a positive experience for all individuals entering our facility.Key ResponsibilitiesFront Desk...