Patient Care Coordinator

2 weeks ago


Paradise Valley, Arizona, United States Great Big Smiles Orthodontics Full time
Job Overview

Great Big Smiles Orthodontics is seeking a dedicated full-time Treatment Coordinator to enhance our team. If you possess exceptional customer service skills and a passion for helping others, we invite you to explore this opportunity.

This role offers a competitive salary based on experience, along with potential bonus opportunities. These incentives are negotiable and contingent upon performance, with bonuses available after a designated period of employment. We also provide comprehensive benefits, including paid time off (PTO) and additional perks.

ABOUT GREAT BIG SMILES ORTHODONTICS

Our mission is to deliver outstanding orthodontic care to patients of all ages. We strive to enhance oral health and create beautiful smiles in our community. Our commitment is to ensure that every patient leaves with a reason to smile, focusing on results and patient satisfaction. Our team offers a variety of treatment options, including braces, clear aligners, retainers, and emergency care.

We believe in empowering our staff by recognizing and celebrating every achievement. All team members enjoy competitive compensation and work in a positive environment that reflects our values. Join our dynamic and forward-thinking practice and discover your potential.

A DAY IN THE LIFE OF A TREATMENT COORDINATOR

As a Treatment Coordinator, your role is pivotal in fostering practice growth while managing the onboarding process for new patients. Delivering exceptional customer service is your top priority as you present and clarify treatment plans, addressing any inquiries with compassion. You will facilitate effective communication within our office by handling phone calls, responding to messages, and managing emails promptly.

In financial discussions with patients, you will approach matters with transparency and empathy, assisting them in establishing payment plans and initiating contracts. You will also maintain clear communication with other dental and medical professionals involved in patient care.

Your leadership skills will shine as you guide our team during daily meetings aimed at motivating and inspiring success. Building rapport with both colleagues and patients, you will become a reliable point of contact for all inquiries. Collaborating closely with the supervising orthodontist, you will ensure that all patient needs are addressed. Your organizational skills will be essential as you maintain accurate records, generate reports, and follow up with patients and healthcare providers.

TREATMENT COORDINATOR QUALIFICATIONS

  • High school diploma or equivalent
  • Proficient in computer use

We offer on-site training for candidates who may lack experience. If you possess excellent communication skills, are highly organized, and can build strong relationships with others, we would love to hear from you.

TREATMENT COORDINATOR WORK SCHEDULE

The office operates Monday through Friday, with a rotating schedule between locations. Individual work hours may vary.

ARE YOU READY TO JOIN OUR TEAM?

If you believe you have the right blend of sales and customer service skills for the Treatment Coordinator position, we encourage you to apply.



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