Operations Director

3 weeks ago


Ashland, Kentucky, United States Five Star Parks and Attractions Full time
{"Job Title": "Operations Manager", "Job Summary": "We are seeking an experienced Operations Manager to oversee the daily operations of our amusement center. The successful candidate will be responsible for managing a team of functional managers, building a culture centered around our core values, and ensuring the delivery of exceptional guest experiences.

Responsibilities:

* Manage a team of functional managers, including recruiting, hiring, training, evaluating, and terminating as needed
* Build a culture centered around our core values throughout the facility
* Maintain an open-door policy and address guest issues personally or through the General Manager
* Work with the General Manager to achieve year-over-year growth and profitability
* Hold functional managers accountable for providing great guest service and upholding core values
* Schedule and coordinate facility and building maintenance
* Ensure all daily cash deposits are made in a timely manner
* Meet or exceed financial goals set by the team
* Develop and implement loss prevention measures
* Create new ways to increase revenue and average spend per guest

Requirements:

* High school diploma or general education degree (GED)
* Minimum of 2 years of management experience in the field
* Working knowledge of the Internet, Microsoft Office Professional, and willingness to learn new software platforms
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the public

Benefits:

* 401(k) Retirement Plan
* 401(k) Company Matching
* Health Insurance
* Dental Insurance
* Vision insurance
* Paid Time Off
* Employee Discounts

Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now"}
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