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Retail Store Director

2 months ago

Ashland, Kentucky, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales representatives and customer service agents to achieve sales targets and provide exceptional customer experiences.

Key Responsibilities
  • Lead a High-Performing Team: Inspire and motivate your team to achieve sales targets and provide excellent customer service.
  • Develop Sales Strategies: Collaborate with peers to develop and implement sales strategies that drive revenue growth and customer satisfaction.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, customer service, and sales performance.
  • Build Customer Relationships: Foster strong relationships with customers to understand their needs and preferences, and provide personalized solutions to meet their expectations.
Requirements
  • Experience: 3-5 years of sales and customer service experience, preferably in a retail environment.
  • Technical Skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
  • Schedule: Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications
  • Education: Bachelor's Degree or equivalent work experience.
  • Management Experience: 1+ years of management experience in a retail or sales environment.
  • Telecommunications/Wireless Experience: 1-3 years of experience in the telecommunications or wireless industry.
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving over 32 million customers across 41 states. We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.