Call Center Support Expert

3 days ago


Chicago, Illinois, United States Workoo Technologies Full time

We are looking for a dedicated Call Center Support Expert to join our team at Workoo Technologies. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong ability to engage with customers in a compassionate and empathetic manner.

In this role, you will be responsible for responding to client inquiries, addressing concerns, and providing solutions to resolve issues. You will also be expected to maintain accurate records and communicate effectively with clients, pharmacies, and physicians. The successful candidate will have a strong understanding of computer navigation and will be able to adapt to changing situations with ease.

Salary: $55,000 - $70,000 per year

Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development

Requirements: High school diploma or equivalent, 2+ years of customer service experience, including phone-based service, basic computer skills, and knowledge of Microsoft Office applications

Preferred qualifications include contact center experience, customer service background, and familiarity with wellness care and insurance environments.



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