Call Center Professional

4 days ago


Chicago, Illinois, United States Elevation Academy Full time

**Job Overview:**

Elevation Academy is seeking a highly motivated Call Center Professional to join our team. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional customer experiences.

**Responsibilities:**

  • Provide timely and effective responses to customer inquiries via phone, email, or chat.
  • Analyze customer issues and implement solutions, escalating complex cases when necessary.
  • Maintain accurate records and follow up with customers to ensure resolution.

**Requirements:**

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Strong active listening and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

**Estimated Salary:** $42,000 - $52,000 per year, depending on experience.



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