English and Spanish Speaking Call Center Agent

3 days ago


Chicago, Illinois, United States Anchor Staffing Inc. Full time
Job Title: English and Spanish Speaking Call Center Agent

Company Overview
Anchor Staffing Inc. is a staffing company that specializes in providing top talent to various industries. Our mission is to deliver exceptional service to our clients and candidates alike.

Salary
$50,000 - $60,000 per year

Job Description
We are seeking a skilled English and Spanish Speaking Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries and resolving technical issues in both English and Spanish.

Responsibilities include:
- Handling customer calls and emails in a professional and courteous manner
- Providing product and service information to customers
- Troubleshooting and resolving technical issues
- Documenting and updating customer records based on interactions

Required Skills and Qualifications
- Previous experience in a call center or customer support role
- Ability to communicate effectively in both English and Spanish
- Strong problem-solving skills and ability to work under pressure
- Excellent written and verbal communication skills

Benefits
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment


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