Call Center Specialist

3 days ago


Chicago, Illinois, United States R B PEST SOLUTIONS INC Full time

R B PEST SOLUTIONS INC is looking for a skilled Call Center Specialist to communicate with customers, resolve issues, and provide helpful solutions. The estimated annual salary for this role is $50,000-$60,000.

Key Responsibilities

This role involves:

  • Providing exceptional customer service via inbound and outbound calls
  • Analyzing customer inquiries and providing appropriate solutions
  • Generating sales leads and scheduling service calls based on customer and technician availability

To be successful in this role, you should have excellent phone and verbal communication skills, a high level of organization, and the ability to work well under pressure. You should also be comfortable using computers and customer management software.

Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role
  • Excellent communication and problem-solving skills


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