IT Technical Support Expert

3 weeks ago


Chicago, Illinois, United States SysMind Tech Full time

SysMind Tech is seeking an IT Technical Support Expert to join our team. The estimated salary for this position is $110,000 - $170,000 per year.

Job Description

We are looking for a skilled technical support expert with experience in Five9, Clearview, and Salesforce. Key responsibilities include troubleshooting issues, creating/modifying workflows, and driving meetings with customers/vendors.

Required Skills and Qualifications
  • At least 2 years of IT experience
  • Hands-on experience with Contact Center and Five9 cloud contact center
  • Excellent problem-solving, debugging, and performance tuning skills
Benefits

As a SysMind Tech employee, you will have access to competitive benefits, including health insurance, retirement plans, and paid time off.



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