Retail Operations Leader

2 weeks ago


Santa Rosa, California, United States Express Full time

Company Overview

Express is a leading retail brand dedicated to providing exceptional customer experiences and fostering a vibrant workplace culture.

Position Summary

We are in search of a Retail Operations Leader who will oversee the overall management of store operations while enhancing the customer journey. This role is crucial in driving the store's performance and developing a high-performing team.

Key Responsibilities

  • Talent Development: Attract, nurture, and retain exceptional talent to build a cohesive team.
  • Team Environment: Foster a collaborative atmosphere that promotes high morale and teamwork.
  • Coaching and Performance: Guide and mentor associates to enhance their skills and professional growth.
  • Customer Engagement: Create an inviting store environment that prioritizes outstanding customer service.
  • Operational Excellence: Manage daily operations to ensure alignment with company goals and standards.
  • Sales Optimization: Analyze business performance and implement strategies to maximize sales and profitability.

Essential Qualifications

  • 3-5 years of experience in retail management with a proven track record of driving sales.
  • Strong leadership skills with the ability to motivate and develop a diverse team.
  • Excellent communication skills to effectively engage with customers and team members.
  • Ability to manage multiple priorities in a fast-paced environment.

Benefits

Express offers a comprehensive benefits package that includes:

  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Employee discounts on merchandise.
  • Paid time off and parental leave.

Compensation

The salary range for this position is competitive and commensurate with experience.

Equal Opportunity Employer

Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on any protected characteristic.



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