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Retail Operations Leader

2 months ago

Santa Rosa, California, United States Work World Full time
Position Overview

Job Title: Retail Operations Leader

Employment Type: Full-time

Compensation Range: $55,000 - $70,000

Location: Santa Rosa, CA

Company Overview:
Work World is a prominent retailer focused on providing high-quality work apparel and footwear throughout the Western United States. With a robust presence of over 35 locations in California, Nevada, and Washington, we pride ourselves on offering an extensive selection of products from leading industry suppliers.

Employee Benefits:

  • Annual performance-based bonus
  • Paid Time Off
  • 401k Retirement savings plan
  • Comprehensive Medical, Dental, and Vision coverage
  • Substantial Employee Discounts

Key Responsibilities:

  • Inspire, motivate, and guide a team of store associates
  • Promote a customer-focused culture within the retail environment
  • Provide mentorship, constructive feedback, and training to staff
  • Oversee daily store operations, including opening and closing tasks
  • Maintain a clean, organized, and welcoming store atmosphere
  • Address customer inquiries and manage sales transactions
  • Supervise team members and assist in their training
  • Set standards for customer interaction and manage operational costs

Qualifications:

  • At least 2 years of experience in retail management
  • High School Diploma or equivalent
  • Exceptional communication abilities
  • Capability to work autonomously and lead a team
  • Strong coaching and leadership skills
  • Flexibility to work varied hours
  • Physical ability to lift and carry merchandise
  • Ability to stand for extended periods
  • Bi-lingual skills are a plus

Growth Opportunities:

  • Chance to enhance leadership capabilities
  • Training in sales techniques and customer service excellence
  • Networking prospects within the organization
  • Potential for career advancement