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Operations Manager

2 months ago

Santa Rosa, California, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key member of the retail team, responsible for ensuring the smooth operation of the store. This includes managing daily tasks, overseeing visual merchandising, and providing exceptional customer service.

Key Responsibilities
  • Operations Management: Oversee daily store operations, including managing schedules, inventory, and customer service.
  • Visual Merchandising: Develop and implement visual merchandising strategies to drive sales and enhance the customer experience.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Leadership: Lead and motivate the store team, providing guidance and support to ensure the achievement of sales and customer service goals.
  • Inventory Management: Manage inventory levels, including receiving and processing shipments, and maintaining accurate inventory records.
  • Store Maintenance: Ensure the store is maintained in a clean and organized manner, including performing daily tasks such as restocking shelves and cleaning the sales floor.
Requirements
  • High School Diploma or Equivalent: Required.
  • 1-3 Months Retail Experience: Preferred.
  • Ability to Work a Flexible Schedule: Required, including mornings, evenings, and weekends.
  • Physical Ability to Lift 50lbs: Required.
Benefits
  • Team Member Discount: Available after applicable waiting period.
  • Paid Vacation: Available after applicable waiting period.
  • Paid Sick Time: Available after applicable waiting period.
  • Health, Dental, and Vision Insurance: Available after applicable waiting period.
  • 401(k) Plan: Available after applicable waiting period.
  • Employee Assistance Program: Available after applicable waiting period.
  • Life and Disability Insurance: Available after applicable waiting period.
  • FSA and Dependent Care: Available after applicable waiting period.
  • Additional Supplemental Insurance: Available after applicable waiting period.