Public Space Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Urban Place Manager to join our team at Oakland Venue Management, Inc. As a key member of our staff, you will be responsible for overseeing the maintenance and upkeep of public spaces, ensuring they are clean, safe, and welcoming for all.
Key Responsibilities- Caretaking and Hospitality
- Provide a visible presence in public spaces to improve their perception as safe areas;
- Offer assistance and information to businesses and employees within the district;
- Work to achieve a measurable decrease in all crimes committed within the district;
- Engage with residents, visitors, and employees to discover new ideas and reduce negative behavior;
- Participate in community meetings to promote communication and collaboration;
- Practice radical hospitality and use resources to help those in need;
- Train staff to adhere to clients' stated position on homelessness.
- Environmental Stewardship
- Abate litter and illegal dumping in public right of way;
- Collect, dispose of, and replace trash bags in trash receptacles;
- Wipe down, clean, and pressure wash trash receptacles frequently;
- Maintain daily collection/cleaning reports;
- Pressure wash the bottom of trash receptacles to remove dog urine and liquid spills;
- Remove graffiti, stickers, and signs from buildings and surfaces;
- Provide Big Belly service and maintenance;
- Specialize in graffiti abatement and strategic touch-up painting;
- Install benches and trash receptacles in public right of way;
- Support clients in executing numerous projects, including abatement of hard-to-reach graffiti;
- Conduct environmentally sound pressure washing;
- Remove blood, urine, feces, and substances that cause harm in high-traffic public right of way.
- Groundskeeping and Maintenance
- Provide greening and beautification services, including street median and ground planter maintenance;
- Remove debris, amend soil, water, and manage hanging plant programs;
- Other groundskeeping and maintenance services as needed.
- Zone Management, Dispatch, and Reporting
- Receive and share information from the general public and staff;
- Supervise district zones, especially in the absence of the Program Director;
- Transport debris and supplies to cleaning sites via electric bicycles with tow-behind bike trailers.
- Must have the physical capacity to walk or ride a bicycle while towing up to 125 lbs of debris continuously during an eight-hour shift;
- Must be able to work outdoors in all conditions with provided inclement weather gear;
- Must be able to lift 50 lbs;
- Must provide proof of COVID-19 vaccination or appropriate religious or medical exemption status;
- Must be able to speak, read, and write the English language to create basic reports;
- Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall District Works standards of expected professionalism;
- Must be able and willing to correct poor performance or employee misconduct;
- Must be dedicated to serving the community;
- Ability to maintain clear boundaries and strict confidentiality with clients;
- Ability to create a compassionate and empowering connection with visitors, residents, and members of the community;
- Ability to remain calm in crisis situations, think well on one's feet, de-escalate situations, and promote positive communication;
- Ability to work independently with minimal supervision;
- Good listening skills, with a strong ability to be patient and compassionate with community members challenged by mental health issues;
- Core competency to effectively relate with a culturally and racially diverse group of staff, residents, and tenants.
- Positions are paid hourly, typically based on a 40-hour work week, some part-time positions are available;
- Successful 90-day performance review increase;
- Successful 1-year performance review increase;
- Employees shall be entitled for consideration of annual performance bonus compensation for each calendar year up to 2.5% of base salary in the calendar year;
- Employees who have worked for the company for three months are eligible to participate in the Company's 401(k) benefit plan, including employer match of 100% of the first 3% of deferred savings and 50% of contribution between 3% to 5%;
- Level benefits card offers full-time employees food service, mental health, wellness, educational, and lifestyle allowances to support our employees' out of-pocket costs at $150/monthly;
- Merits and Awards Program (MAPS) is an incentive bonus program to encourage the highest levels of participation for all District Works employees;
- Full-time employees are eligible to participate in our Health Benefits after a waiting period after the first day of the month following a 30-day waiting period;
- The Company observes 9 paid holidays annually;
- All Company employees receive paid time off for personal purposes;
- All Company employees receive paid sick leave for personal or family illness.
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