Healthcare Services Supervisor

2 weeks ago


Oakland, California, United States Siri InfoSolutions Inc Full time
Job Overview

Position: Healthcare Services Supervisor

Company: Siri InfoSolutions Inc

Employment Type: Contractual position with potential for extension

Work Schedule: Evening Shift 4pm - 12:30am (Monday to Friday)

Role Summary:

In this role, you will oversee and manage the activities of both technical and administrative personnel engaged in Medi-Cal program eligibility and payment processing. Your leadership will ensure efficient operations and compliance with relevant regulations.

Key Responsibilities:

  • Facilitate meetings to discuss unit operations and foster effective communication with other departments.
  • Participate in training sessions to stay updated on regulatory changes and disseminate this knowledge to staff.
  • Oversee the collection and analysis of statistical data to generate necessary reports.
  • Align unit operations with the requirements of other hospital departments.
  • Assess employee performance and provide guidance for professional development, which may involve hands-on training across various shifts.
  • Review and enhance operational procedures, implementing changes and conducting staff training as needed.
  • Address complex issues and complaints that require a comprehensive understanding of hospital policies.
  • Conduct recruitment, training, and orientation of new staff members, ensuring adequate scheduling of personnel.
  • Manage budget requests and monitor expenditures for the unit.
  • Review Medi-Cal applications submitted by Patient Services Technicians for accuracy and completeness.

Essential Skills and Qualifications:

  • Exhibit professionalism and adhere to company standards of behavior and policies.
  • Strong decision-making capabilities.
  • Proficient in computer applications, including Microsoft Word and Excel.
  • Understanding of the Medi-Cal application process within the Social Services Agency.
  • Interpersonal sensitivity and effective communication skills.
  • Demonstrated leadership abilities.
  • Knowledge of public assistance programs and related resources available to patients.
  • Ability to model company standards of behavior.
  • Familiarity with supervisory principles, including work planning and performance evaluation.


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