Legal Intake Coordinator

1 month ago


Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time
Job Title: Legal Intake Specialist

At Atticus Family Law, S.C., we are seeking a highly skilled and empathetic Legal Intake Specialist to join our team. As the first point of contact for potential clients, you will play a crucial role in our firm's success.

About the Role

We offer a competitive salary, comprehensive benefits, and a supportive work environment that values your contributions. Our goal is to minimize stress and align with your values, ensuring you feel motivated and excited to help clients every day.

Responsibilities
  • Perform various administrative tasks, including data analysis, research, and email correspondence to ensure operational efficiency.
  • Communicate effectively with potential clients via email, phone, and text to resolve questions, secure consultations, and facilitate conversion as new clients.
  • Collaborate with our marketing team to develop messaging, sales tactics, and referral relationships with other law firms and professionals to bring in new cases.
  • Screen incoming potential client calls to ensure the case falls within our scope, while providing a positive experience for the caller.
  • Manage various office tasks, such as email correspondence, document management, data organization, and research to maintain peak efficiency.
  • Work with marketing to develop outbound sales tactics and partnerships with other law firms to bring in new cases.
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding process for new clients and efficient case file management.
  • Manage attorney schedules, including prospective client consultations, to foster caseload growth.
Qualifications
  • Excellent verbal and written communication skills are essential.
  • A high school diploma or GED is required; a Bachelor's degree is a plus.
  • A background in the legal industry is preferred.
  • Proficiency in the Microsoft Office suite, with advanced Excel skills, is required.
  • Familiarity with case management and CRM systems is a bonus.


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