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Legal Intake Coordinator

1 month ago

Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time
About the Role

As an Intake Specialist at Atticus Family Law, S.C., you will be the first point of contact for potential clients, playing a vital role in our firm's success.

We recognize the importance of your contributions and offer competitive pay, comprehensive benefits, and a supportive environment that values your growth and well-being.

Key Responsibilities
  • Perform various administrative tasks, including data analysis, research, and email correspondence, to ensure operational efficiency.
  • Communicate with potential clients via email, phone, and text to resolve questions, secure consultations, and facilitate new client onboarding.
  • Collaborate with marketing to develop messaging, sales tactics, and referral relationships with other law firms and professionals to drive new case growth.
  • Screen incoming potential client calls to ensure cases align with our firm's scope, while providing a supportive and understanding experience for callers.
  • Manage office tasks such as email correspondence, document management, data organization, and research to maintain peak efficiency.
  • Work with marketing to develop outbound sales tactics and partnerships with other law firms to drive new case growth.
  • Collect and enter data into our case management system to ensure smooth onboarding for new clients and efficient case file management.
  • Manage attorney schedules, including prospective client consultations, to foster caseload growth.
Requirements
  • Excellent verbal and written communication skills are essential.
  • A high school diploma or GED is required; a Bachelor's degree is a plus.
  • A background in the legal industry is preferred.
  • Proficiency in the Microsoft Office suite, with advanced Excel skills, is required.
  • Familiarity with case management and CRM systems is a bonus.