Client Service Associate

2 weeks ago


Las Vegas, Nevada, United States GEODIS Group Full time

Position Title: Customer Support Representative

Job Category: Operations

Overview:

GEODIS is recognized as one of the foremost Supply Chain Operators globally. We are committed to fostering a diverse range of career opportunities tailored to your aspirations. As a member of the GEODIS team, you will engage directly with products from a variety of sectors including retail, healthcare, technology, and more, all within our extensive network of distribution centers worldwide.

Key Responsibilities:

  • Facilitates urgent shipping requests in collaboration with transportation teams, ensuring timely order processing.
  • Addresses and resolves billing or service-related complaints, directing unresolved issues to the appropriate departments for further investigation.
  • Manages the processing and entry of customer orders and receipts, while generating stock reports to assess product availability.
  • Prepares all necessary documentation for customer work orders, verifies special requests, and maintains accurate inventory records.
  • Exhibits exceptional work ethic and outstanding customer service capabilities.
  • Embodies the GEODIS culture and values.
  • Maintains a positive demeanor and demonstrates initiative.
  • Displays meticulous attention to detail.

Qualifications:

  • High school diploma or equivalent GED.
  • A minimum of 6 months of relevant experience or training.
  • Familiarity with AS400 operating systems and warehouse management systems is preferred.
  • Capability to occasionally lift and/or move up to 25 pounds.

Join us as we navigate your career growth in logistics.

Note: The responsibilities outlined in this job description are intended to convey the general nature and level of work performed. They are not exhaustive and may be subject to change.



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