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Client Services Representative
2 months ago
Chung Insurance Agency Inc. is on the lookout for a dynamic and career-focused individual to become a part of our dedicated team. As a Client Services Representative, you will cultivate and enhance customer relationships within the community, promoting our diverse range of insurance products, including automobile, homeowner, and life insurance.
Key Responsibilities- Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, precise, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage, policy modifications, claims, and billing issues.
- Implement a customer-centric, needs-based review approach to inform clients about their insurance options.
- Strong interpersonal abilities
- Outstanding communication skills, encompassing written, verbal, and listening
- Customer-oriented mindset
- Effective organizational capabilities
- Self-driven and motivated
- Attention to detail
- Proactive problem-solving skills
Initially, you will be positioned as a Client Services Representative, which will serve as a foundation for your career progression within our agency. By acquiring essential knowledge in insurance and showcasing exceptional performance in customer service, you will have the potential to advance into a Marketing Associate role.
