Client Service Representative

1 week ago


Las Vegas, Nevada, United States Bank of George Full time
About the Role

The Client Service Associate II is a key member of our team at Bank of George, responsible for delivering exceptional customer service and ensuring a seamless banking experience for our clients.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to clients, responding to their inquiries, resolving issues, and ensuring their needs are met.
  • Account Management: Manage new account transactions, assist clients in selecting accounts and financial services, and promote Bank of George's products and services.
  • Financial Transactions: Process financial transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and ensuring compliance with regulatory requirements.
  • Documentation and Record-Keeping: Prepare and maintain accurate and detailed records of client interactions, transactions, and account information.
  • Team Collaboration: Work closely with other departments to resolve issues, share knowledge, and improve processes to enhance the overall customer experience.
  • Professional Development: Stay up-to-date with industry developments, attend training sessions, and participate in professional development opportunities to enhance skills and knowledge.
Requirements
  • Education: High school diploma or equivalent, with a minimum of 5 years of related experience in banking or customer service.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
  • Knowledge: Basic knowledge of banking regulations, products, and services, as well as intermediate skills in computer operation and software applications.
About Bank of George

Bank of George is a community bank dedicated to providing personalized service and tailored financial solutions to individuals, businesses, and professionals. We are committed to building long-term relationships with our clients and contributing to the growth and prosperity of our community.



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