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ServiceNow Technical Strategist
1 month ago
Salary: $140,000 - $170,000 per year
About Us
LightFeather IO LLC is a leading provider of innovative technology solutions. We are committed to delivering high-quality services that meet the evolving needs of our clients.
Job Description
We are seeking an experienced ServiceNow Technical Strategist to join our team in Washington, DC. As a key member of our ServiceNow practice, you will be responsible for overseeing the development and implementation of custom ServiceNow solutions. This includes managing a team of developers, driving technical strategy, and ensuring compliance with security standards and performance guidelines.
Responsibilities
* Serve as a technical lead and practice manager, overseeing the architecture, design, and development of custom ServiceNow applications.
* Manage a team of ServiceNow developers, providing leadership, mentorship, and ensuring that development standards are met across all projects.
* Lead the design and implementation of complex ServiceNow integrations and workflows, ensuring they meet performance, security, and scalability standards.
* Collaborate with stakeholders, Solutions Architects, and Business Analysts to translate business objectives into scalable, maintainable, and effective technical solutions.
* Develop and optimize integrations between ServiceNow and external systems such as Active Directory, JIRA, and other enterprise platforms.
* Apply deep technical expertise in JavaScript and GlideScript to create custom business rules, client scripts, and workflow automations that meet business needs.
Required Qualifications and Skills
* 10+ years of experience developing ServiceNow applications, including leading teams and managing complex integrations.
* Demonstrated leadership experience managing ServiceNow development teams, ensuring delivery excellence and adherence to technical standards.
* Experience leading data migration and enterprise-level integrations within ServiceNow.
* Advanced knowledge of ServiceNow architecture and experience in designing custom applications, workflows, and integrations with systems like Active Directory and JIRA.
* Strong expertise in JavaScript and GlideScript, with extensive experience building complex business rules, client scripts, and custom UI elements.
* Deep knowledge of IT Infrastructure Library (ITIL) and IT Service Management (ITSM) principles.
* Proven ability to troubleshoot and resolve complex technical challenges within the ServiceNow platform.
* Strong understanding of platform scalability, performance optimization, and security best practices.
* Excellent communication skills and the ability to collaborate effectively with cross-functional teams and stakeholders.
Why Join Us?
We offer a dynamic work environment, opportunities for professional growth and development, and a competitive salary range of $140,000 - $170,000 per year.
