ServiceNow Technical Architect

3 weeks ago

Washington, Washington, D.C., United States LIGHTFEATHER IO LLC Full time
Job Title: Senior ServiceNow Developer Leader

About Us: LightFeather IO LLC is a cutting-edge technology firm dedicated to delivering innovative solutions for federal clients. Our team of experts works tirelessly to ensure the highest standards of scalability, performance, and innovation in all our projects.

About the Role: We are seeking a highly skilled and strategic leader with 10+ years of experience in ServiceNow development to oversee our ServiceNow practice. As a key member of our team, you will be responsible for managing complex integrations, driving architectural decisions, and leading a team of developers. Your primary objective will be to ensure that our ServiceNow solutions meet the highest standards of quality, scalability, and security.

Responsibilities:
  • Serve as a technical lead and practice manager, overseeing the architecture, design, and development of custom ServiceNow solutions.
  • Manage a team of ServiceNow developers, providing leadership, mentorship, and ensuring that development standards are met across all projects.
  • Lead the design and implementation of complex ServiceNow applications, integrations, and advanced workflows, ensuring they meet performance, security, and scalability standards.
  • Collaborate with stakeholders, Solutions Architects, and Business Analysts to translate business objectives into scalable, maintainable, and effective technical solutions.
  • Develop and optimize integrations between ServiceNow and external systems such as Active Directory, JIRA, and other enterprise platforms.
  • Apply deep technical expertise in JavaScript and GlideScript to create custom business rules, client scripts, and workflow automations that meet business needs.
  • Identify and modernize deprecated functionalities, driving continuous platform improvements and ensuring adherence to best practices.
  • Serve as the primary technical escalation point for resolving complex issues within the ServiceNow environment.
  • Ensure all ServiceNow development is compliant with security standards, performance guidelines, and scalability requirements.
  • Conduct code reviews, provide feedback, and lead technical discussions to ensure quality and alignment with organizational goals.
  • Stay up to date with ServiceNow releases and industry trends, integrating new features to enhance platform capabilities.

Salary: The estimated salary for this role is $120,000 - $180,000 per annum, depending on experience. This figure includes a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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