ServiceNow Technical Architect

6 days ago


Washington, Washington, D.C., United States AT&T Full time
Job Summary

A skilled ServiceNow System Engineer is required to develop a complete on-premise enterprise solution for a large managed services contract with specific Service Level Agreements. The ideal candidate will have experience in creating requirements definitions, technical specifications documentation, loading, manipulating, and maintaining data between Service-now and other systems.

  • Main Responsibilities:
  • Create technical specifications documentation and load, manipulate, and maintain data between Service-now and other systems.
  • Work with IT managers to generate views and reports as needed.
  • Analyze user requirements and current procedures to improve system capabilities.
  • Automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
  • Be competent with ITIL/ITSM processes.


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