Enterprise ServiceNow Strategist

4 days ago


Washington, Washington, D.C., United States Akumen, Inc. Full time
About the Role

We are seeking an experienced Enterprise ServiceNow Strategist to join our team at Akumen, Inc. in Washington D.C.

This is a full-time position with an estimated annual salary of $120,000 - $180,000 based on experience and qualifications.

Job Description

The Enterprise ServiceNow Strategist will be responsible for leading the implementation and configuration of ServiceNow solutions across various departments within the federal government. This includes collaborating with stakeholders to identify business requirements, developing strategic plans, and deploying technical solutions.

The ideal candidate will have a strong understanding of ITIL and ITSM processes, as well as extensive knowledge of ServiceNow technologies, including UI Builder and Angular JS.

  • Provide expert advice on ITSM Product Suite, including Incident Management, Problem Management, Change Management, and relationships of these applications to the CMDB
  • Deploy core functionality in an out-of-the-box ServiceNow system
  • Build Custom Applications within ServiceNow
  • Generate workflows and integrations with the latest ServiceNow technologies
Requirements

To be successful in this role, you will need:

  • Bachelor's degree from an accredited college or university, preferably in a related field
  • Minimum of 8 years of progressively responsible experience in operations, business management, technology strategy, project management, analysis, and planning or policy development
  • Extensive knowledge in ITIL and ITSM processes
  • Familiarity with UI Builder and other recent ServiceNow technologies
  • Experience with Angular JS
What We Offer

Akumen, Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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