Client Relations Manager
1 week ago
Position at Ruppert Landscape Maintenance
Ruppert Landscape is a premier provider of commercial landscape maintenance and construction services, recognized as a privately and employee-owned specialty contractor.
With a presence across multiple states while maintaining a close-knit company atmosphere, our mission is to create opportunities for our employees, ensure customer satisfaction, and uphold our commitment to environmental stewardship and community engagement.
Key Responsibilities:
- Effectively recruit, lead, and develop a high-performing team.
- Manage a portfolio with a comprehensive understanding of profit and loss for targeted gross profit.
- Identify opportunities for landscape enhancements to promote sales growth.
- Understand and anticipate customer needs and expectations while managing sustainable landscape initiatives.
- Drive quality and operational efficiency within teams.
- Oversee crew management within budgetary constraints.
- Demonstrate proficiency in job costing, budget oversight, and forecasting.
- Estimate maintenance job costs for proposal submissions.
- Exhibit exceptional customer service skills while nurturing client relationships.
- Manage production schedules for assigned teams.
- Ensure a safe working environment in alignment with company safety protocols.
- Ability to manage multiple tasks in a dynamic work environment.
- Knowledge of equipment operation and preventive maintenance.
- Strong verbal, written communication, and organizational skills.
- Proficient in Microsoft Word, Excel, and Outlook.
- A minimum of 3 years of experience in customer service and management roles.
- A degree in Agribusiness, Horticulture, or Business Management is preferred.
- Competitive salary.
- On-the-job training.
- Paid time off.
- Medical benefits including dental and vision.
- Flexible Spending Account.
- 401(k) plan.
- Work-life balance.
- A family-oriented company culture.
Ruppert Landscape is an Equal Opportunity and E-verify Employer.
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