Manufacturing CSR Liaison

7 days ago


Madison, Wisconsin, United States Argus Technical Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Manufacturing CSR Liaison to join our team at Argus Technical Services. The successful candidate will be responsible for providing exceptional customer service, handling phone calls, and performing various administrative tasks.

Key Responsibilities:
  • Provide excellent customer service to internal and external customers
  • Handle incoming phone calls, take messages, and distribute calls to appropriate staff
  • Perform data entry and ensure accuracy
  • Process shipping paperwork, track shipments, and perform related tasks
  • Assist customers with product issues, take orders, and provide clerical support to other departments
  • Maintain conference rooms and perform other duties as assigned
Requirements:
  • Minimum 1 year of experience in a data entry or receptionist role in an office environment
  • Pleasant and articulate phone voice
  • Able to work under tight deadlines in a fast-paced environment
  • Quick learner with exceptional attention to detail
  • Fluent in Microsoft Office products and data entry
  • Ability to work independently in an open office environment
Work Environment:

This role typically works Monday-Friday, 8am-5pm, with flexibility on start and end times to meet business needs.



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