Quality Assurance Specialist

6 days ago

Madison, Wisconsin, United States Grote Industries Full time
Job Summary

Serves as a liaison between Grote Industries and its customers and suppliers, ensuring seamless communication and collaboration. The Quality Engineer has practical knowledge of quality tools, such as 6 Sigma, 8D, 5S, Kaizen, APQP, PPAP, quality system audits, GD&T, Project Management, Warranty Analysis, Reliability Projections, and Design for 6 Sigma. This role may involve leading teams of peers and subordinates during problem resolution or warranty product improvement.

Key Responsibilities
  • Safety: Responsible for following all safety procedures and practices.
  • Quality: Ensures and maintains the quality guidelines, procedures, and standards are consistently followed throughout the manufacturing operation.
  • Responsibility & Customer-Focused: Utilizes statistics and other data analysis techniques to monitor and improve products and processes. Focused on the Continual Improvement of assigned product lines, processes, and customers. Actively works to meet Grote Industries goals and objectives, such as PPMs, Warranty Targets, etc.
  • Integrity: Develops appropriate warranty metrics to facilitate an understanding of warranty issues with Grote products. Prepares and submits Production Part Approval Process (PPAP) documentation. Prepares periodic Quality reports, data, and presentations.
  • Respect & Family: Works with Engineering and Manufacturing in implementing customer requirements, quality standards, process requirements, and measureables. Provides assistance and leadership to Engineering to resolve warranty issues.
Requirements
  • Bachelor's degree from an accredited college.
  • Three years of experience in a similar job.
  • 2 to 3 years project management experience.
  • OEM/Heavy Truck Tier 1 supplier is a plus.
  • Six sigma training, Green Belt preferred.
  • Quality certifications are a plus.
  • Analyzing warranty.
  • AIAG core tools.
  • Excellent written and oral communication skills.
  • Preparing analytic reliability presentations.
  • Work at a highly motivated level with a sense of urgency and dedication to accomplishing tasks.
  • To interact with all levels of employees.
  • Able to multi-task.
  • Ability to type on computer keyboard for extended periods of time.
  • Conflict resolution.
  • Problem solving.
  • Must be proficient in use of a personal computer including Microsoft Office: Word, PowerPoint, Excel; and data entry.
  • Travel - Up to 10%.
Work Environment and Physical Demands
  • Manufacturing and/or professional environment.
  • Standing, sitting, and walking for long periods of time.
  • Environment can be hot or cold depending on outside temperatures.
  • Requires flexibility to schedule and work hours.

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