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Catastrophe Claims Specialist

2 months ago

Des Moines, Iowa, United States Farm Bureau Financial Services Full time
About the Role

We are seeking a highly skilled Catastrophe Claims Representative to join our team at Farm Bureau Financial Services. As a Catastrophe Claims Representative, you will be responsible for investigating, evaluating, and negotiating property claim assignments involving homeowner, farm, and commercial risks.

Key Responsibilities
  • Immediate response to CAT storm events to investigate and evaluate property claim assignments
  • Negotiate with client/members and contractors to attain a fair settlement
  • Accurately document investigations, evaluations, recommendations, and plans of action
  • Develop a defendable claims file and maintain professional relationships with coworkers, supervisors, agents, policyholders, and others
Requirements
  • College degree or equivalent plus 3+ years of relevant experience
  • Working knowledge of construction and estimating systems (Xactimate) preferred
  • Excellent verbal and written communication, including negotiation and presentation skills
  • Strong interpersonal and organizational skills, as well as analytical ability
  • Valid driver's license and satisfactory Motor Vehicle Records required
  • Travel may be as high as 90% to effectively handle catastrophe claims in the field
  • Must maintain on-call availability and deploy at any time, with potential for extended periods including weekends
  • Must be able to climb onto ladders, roofs, and other structures to inspect damage and lift a minimum of 75 pounds
What We Offer

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

Work Authorization/Sponsorship

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.