Claims Processor, Greek Language Specialist

4 days ago

Des Moines, Iowa, United States Carrot Fertility Full time
About Carrot Fertility

Carrot Fertility is a leading global fertility and family-building platform that provides comprehensive care for everyone, everywhere. With a presence in over 40 states across the United States and dozens of countries worldwide, Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

In this role, you will be responsible for reviewing incoming member out-of-pocket expenses, as well as expenses incurred using their Carrot Card. You will collaborate with members of the Care team, Customer Success, and Finance team to ensure an exceptional member experience.

Key Responsibilities
  • Review and process member expenses in a timely and accurate manner
  • Collaborate with cross-functional teams to resolve member issues and improve the overall experience
  • Ensure seamless communication with members, providers, and internal stakeholders
Requirements
  • Bachelor's degree
  • Fluent in Greek
  • 1-3 years of relevant work experience, including claims submission/processing experience
  • Highly detail-oriented and organized
  • Excellent verbal and written communication skills
  • Problem-solving skills to analyze, troubleshoot, and resolve issues
Preferred Qualifications
  • Strong interpersonal skills
  • Ability to thrive in a fast-paced, results-oriented environment
  • Solve problems creatively and think on your feet
  • Ability to lean in to changing priorities and processes
Compensation and Benefits

Carrot offers a holistic, total rewards package designed to support employees in all aspects of their life, including health and wellness benefits, retirement savings plans, short- and long-term incentives, paid time off, sick time, parental leave, family-forming assistance, and a competitive compensation package.

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