Claims Specialist

4 days ago


Des Moines, Iowa, United States Athene Holding Ltd Full time
Job Summary:
We are seeking a skilled Claims Representative to join our team at Athene. As a Claims Representative, you will be responsible for researching and processing claims requests while adhering to contractual and regulatory guidelines.

Key Responsibilities:
Initiate processing of new claims and investigate pending claims
Handle outreach to beneficiaries regarding pending claims and outstanding requirements
Recognize potential issues with claims and refer questionable claims to the Escalation Team
Administer the company's fraud prevention plan to ensure compliance with regulatory and company requirements

Requirements:
1+ years of work experience, with experience in annuities preferred
Ability to navigate multiple computer systems with minimal assistance
Demonstrated interpersonal skills, including effective verbal and written communication
Understanding of annuity and financial services regulations preferred

About Athene:
Athene is a leading retirement services company driven to do more. We are committed to helping individuals and institutions achieve their retirement goals. As a Claims Representative, you will be part of a team that is dedicated to delivering exceptional service and support to our customers.

What We Offer:
Athene is a Military Friendly Employer and celebrates diversity, is committed to inclusion, and is proud to be an Equal Opportunity Employer. We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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