Executive Director of Student Enrollment and Services

6 days ago

Arlington, Virginia, United States NAFSA Full time
Job Summary

Lead the Office of Enrollment and Student Services, overseeing activities related to recruitment, enrollment, and student advisement for College of Nursing and Health Innovations (CONHI) students across all departments and programs.

Key Responsibilities
  • Leadership for the Office of Enrollment and Student Services (OESS), including direct supervision of the OESS Directors and Administrative Assistant to the OESS Executive Director.
  • Implement and evaluate the OESS strategic plan.
  • Coordinate activities with Department Chairs and Program Directors to grow, improve, and maintain CONHI academic programs.
  • Oversee special program contracts and establish new partnerships with Community Colleges and ISDs in collaboration with OESS Director of Recruitment and UTA Office of Legal Affairs.
  • Serve as a liaison between academic departments and CONHI, providing guidance on policies and procedures.
  • Oversee graduate degree plans, course sequencing, and model degree plans.
  • Direct and monitor processes related to upper-division application and admission processes.
  • Collaborate with academic departments on admission, immunization, and non-academic appeals and concerns.
  • Oversee accuracy and updating of content on academic program webpages.
  • Collaborate with the Office of First Year Courses to ensure degree alignment and student management.
  • Address escalated student issues regarding admission, enrollment, progression/retention, and graduation.
  • Collaborate with other university units on student issues.
  • Coordinate responses to students from the Office of Student Conduct and academic non-progression student letters.
  • Maintain academic program records and run reports to manage systems.
  • Validate student progression and status letters.
  • Serve as a member of the CONHI Dean's Council.
  • Represent CONHI at University committee/meetings regarding admission, progression, financial aid, and enrollment management.
  • Represent OESS in meetings with select external partners.
  • Engage in personal professional development to ensure best practices, innovation, and high-level services are provided.
Requirements
  • Master's degree in education, counseling, student affairs, or a related field.
  • Eleven (11) years of an equivalent combination of education and experience.
  • Five (5) years of experience in student services.
  • Five (5) years of experience in a management or leadership role.

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