Overnight Guest Service Ambassador
17 hours ago
At Travel + Leisure Co., we're passionate about putting the world on vacation. As an Overnight Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, exceptional service, and contagious smile will set the tone for an unforgettable experience.
Key Responsibilities:
- Deliver personalized guest experiences from registration to checkout.
- Provide expert knowledge of the resort and surrounding attractions.
- Process transactions with precision and accuracy.
- Balance cash receipts and perform cashier duties with attention to detail.
- Verify guest folios and ensure accurate charges and credits.
- Reserve and confirm reservations for individuals and groups.
- Offer room rate quotes and respond to guest inquiries with speed and efficiency.
We're seeking individuals with a professional appearance, excellent communication skills, and the ability to solve problems with minimal supervision. If you're a team player with a passion for delivering exceptional guest experiences, we want to hear from you.
Benefits and Rewards:
We offer a comprehensive range of benefits to support your career growth and well-being. These include medical, dental, and vision coverage, flexible spending accounts, life and accident coverage, disability benefits, and more. Plus, enjoy paid time off, parental leave, and holidays, as well as a 401(k) plan with employer match.
Where Memories Start with You
At Travel + Leisure Co., we're committed to creating an inclusive environment where our associates can thrive. We believe in delivering excellence, having fun, and supporting one another. Join our global team and be part of a company that puts the world on vacation.
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