Food Service Director

3 days ago


Wisconsin Dells, Wisconsin, United States Kalahari Resorts & Conventions Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee the daily operations of our Wisconsin Brew Pub. As a key member of our management team, you will be responsible for ensuring exceptional guest service, maintaining high food quality and safety standards, and driving sales growth.

Key Responsibilities

  • Lead and manage a team of servers, bartenders, and kitchen staff to ensure seamless service delivery
  • Develop and implement strategies to increase sales and revenue growth
  • Monitor and control food costs, labor costs, and inventory levels
  • Ensure compliance with health and safety regulations, as well as company policies and procedures
  • Collaborate with the culinary team to create innovative menu offerings and promotions
  • Provide exceptional guest service and resolve any customer complaints in a timely and professional manner

Requirements

  • At least three years of front-of-house leadership and/or general management experience
  • Basic financial and P&L knowledge
  • High-volume experience in a fast-paced restaurant environment
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends and holidays

Preferred Qualifications

  • Sports knowledge and experience in a sports bar and grille environment
  • Bi-lingual skills
  • Understanding of culinary operations and menu development

About Us

Kalahari Resorts & Conventions is a leading hospitality company that delivers exceptional experiences to our guests. We are committed to providing a positive and inclusive work environment for our associates, and we offer a comprehensive benefits package, including promotion from within, mental and physical wellness initiatives, and educational opportunities.



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