Help Desk Support Specialist

3 weeks ago


Trenton, New Jersey, United States ApTask Full time

About the Role:

The Help Desk Support II will be responsible for providing technical support to clients, working with the open cases report to resolve tickets and ensure timely closure. The ideal candidate will have solid experience in IT services and products, be enthusiastic about technology, and possess excellent communication skills.

Key Responsibilities:

  • Provide on-site and desk-side support for clients
  • Consultative approach to solving issues
  • Certification and software/hardware break-fix experience
  • Non-benefitted position, with subsidized insurance coverage offered

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

What We Offer:

As a member of the ApTask team, you will have the opportunity to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. We prioritize safeguarding your privacy and adhere to confidentiality standards and comply with all relevant data protection laws.


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