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IT Support Specialist

1 month ago

Trenton, New Jersey, United States Apidel Technologies Full time
Job Summary

We are seeking a highly skilled and experienced Help Desk Coordinator to join our team at Apidel Technologies. The ideal candidate will have a strong background in IT support and be able to provide excellent customer service to our clients.

Key Responsibilities:

  • Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
  • Provide first response help desk support to all customers and users.
  • Log all incoming problems and requests and actions taken to resolve them.
  • Provide assistance in the areas of site support, and project specific assignments.

Requirements:

  • Microsoft Windows 10
  • Knowledge of Microsoft Windows Server, Active Directory, and Office 365
  • Experience using Microsoft Excel, Word, and Visio
  • Excellent communication skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package