Help Desk Manager 3
3 days ago
Help Desk Manager 3
Job Summary:
Hudson Data is seeking a skilled Help Desk Manager 3 to join our team. As a key member of our IT department, you will be responsible for managing hardware inventory, deploying equipment, and providing technical support to our clients.
Key Responsibilities:
• Manage and maintain accurate records of hardware inventory
• Deploy equipment to clients in accordance with EOL policies
• Provide technical support and troubleshooting for PC hardware and software issues
• Collaborate with the IT team to ensure smooth deployment and maintenance of equipment
• Develop and implement procedures for hardware inventory management and equipment deployment
Requirements:
• 3-4 years of experience in IT support and hardware management
• Strong knowledge of PC hardware, MFDs, Windows 10/11 OS, and Microsoft Office suite
• Experience with SCCM imaging technologies and SCSM for trouble ticket resolution
• Excellent communication and problem-solving skills
What We Offer:
• Competitive salary and benefits package
• Opportunity to work with a dynamic and growing company
• Collaborative and supportive team environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for IT support and hardware management, please submit your application.
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