Appointment Scheduling Specialist

4 weeks ago


Denver, Colorado, United States Insight Global Full time

Insight Global is seeking a dedicated Appointment Scheduling Specialist to join their team. This role is essential for managing and organizing schedules for clients receiving in-home care from healthcare professionals. You will collaborate closely with the Recruitment and Clinical Management teams to evaluate requirements and create effective scheduling solutions.

Work Schedule: Monday to Friday, 9 AM to 5 PM MST. Initial training will be conducted onsite for the first three weeks, followed by a hybrid work model.

Key Responsibilities:

  • Oversee and maintain scheduling for healthcare staff, ensuring optimal coverage and efficiency.
  • Provide exceptional customer service to both external clients and internal team members.
  • Utilize various software tools, including MS Office Suite and Google Office Suite, to manage schedules effectively.
  • Adopt a proactive approach to identify potential scheduling conflicts and implement solutions to enhance operational efficiency.
  • Exhibit strong interpersonal, organizational, and communication skills to facilitate smooth interactions among team members and clients.


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