Current jobs related to Front Office Supervisor - Orlando, Florida - Grand Bohemian Orlando

  • Front Office Supervisor

    3 weeks ago

    Orlando, Florida, United States Grand Bohemian Orlando Full time

    Job SummaryThe Front Office Supervisor is a key role in delivering exceptional guest experiences at the Grand Bohemian Orlando. As a strategic business leader, you will be responsible for leading the front desk team in executing daily operations, ensuring seamless check-in and check-out processes, and providing intuitive service to our guests.Key...

  • Front Office Supervisor

    4 weeks ago

    Orlando, Florida, United States Performance Hospitality Full time

    Job Title: Front Office SupervisorAt Performance Hospitality, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office department, you will be responsible for providing exceptional guest service, leading our team of service ambassadors, and maximizing front office operations.Key...

  • Front Office Supervisor

    4 weeks ago

    Orlando, Florida, United States Holiday Inn Orlando International Airport Full time

    Front Desk Supervisor Job DescriptionThe Front Desk Supervisor is a key member of our team at the Holiday Inn & Suites Orlando Airport Hotel. This role is responsible for overseeing the guest services team to ensure seamless operations at the front desk.Key Responsibilities:Respond to guest requests, problems, and complaints in a timely and courteous...

  • Front Office Supervisor

    3 weeks ago

    Orlando, Florida, United States Performance Hospitality Full time

    Job SummaryWe are seeking a highly skilled Front Office Supervisor to join our team at Performance Hospitality. As a key member of our front office department, you will be responsible for providing exceptional guest service, leading our team of service ambassadors, and maximizing front office operations.Key ResponsibilitiesGuest Service: Greet guests with a...

  • Front Desk Operations Supervisor

    3 weeks ago

    Orlando, Florida, United States Holiday Inn Orlando International Airport Full time

    Front Desk Supervisor Job DescriptionThe Front Desk Supervisor is responsible for overseeing the guest services team to ensure seamless execution of essential duties necessary for an efficient Front Desk operation.Key Responsibilities:Respond to guest requests, problems, complaints, and accidents in a courteous and efficient manner, ensuring follow-up to...

  • Front Desk Supervisor

    3 weeks ago

    Orlando, Florida, United States Sheraton Suites Orlando Airport Full time

    Job SummaryThe Sheraton Suites Orlando Airport is seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and efficient hotel operations. Key ResponsibilitiesSupervise and coordinate the activities of the front desk team to ensure excellent...

  • Front Desk Supervisor

    4 weeks ago

    Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Holiday Inn Resort Orlando Suites - Waterpark. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer...

  • Front Desk Operations Supervisor

    4 weeks ago

    Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Holiday Inn Resort Orlando Suites - Waterpark. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and ensuring that all front desk operations run smoothly and efficiently.Key ResponsibilitiesSupervise...

  • Front Office Manager

    3 weeks ago

    Orlando, Florida, United States Loews Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Loews Hotels. As a key member of our front office team, you will be responsible for managing the front office during assigned shifts, including staffing, training, and scheduling team members. You will also be responsible for planning and coordinating all...

  • Front Office Manager

    4 weeks ago

    Orlando, Florida, United States Universal Stella Nova Resort Full time

    Front Office ManagerAt Universal Stella Nova Resort, we're seeking a highly skilled Front Office Manager to join our team. As a key member of our hotel operations, you'll be responsible for managing the front office during assigned shifts, ensuring efficient operation of the department, and delivering exceptional guest experiences.Key...

  • Front Office Representative

    4 weeks ago

    Orlando, Florida, United States StyleSignPlan Full time

    Job Title: Front Office RepresentativeStyleSignPlan is seeking a highly skilled and professional Front Office Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in providing a welcoming and efficient front office experience.Responsibilities:Greet and welcome clients and visitors...

  • Front Desk Night Audit Supervisor

    4 weeks ago

    Orlando, Florida, United States Sheraton Suites Orlando Airport Full time

    Job SummaryThe Front Desk Night Audit Supervisor is responsible for overseeing the Night Audit function and ensuring the accuracy of financial transactions. This role requires strong leadership and organizational skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesSupervise the Night Audit function and ensure the...

  • Front Office Coordinator

    4 weeks ago

    Orlando, Florida, United States Fresh Form Draft Full time

    Job Title: Front Office AssistantWe are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Fresh Form Draft in Orlando, FL.Job Summary:The Front Office Assistant will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming atmosphere. This role will handle a variety of...

  • Front Office Coordinator

    4 weeks ago

    Orlando, Florida, United States Sales Bizlab Full time

    About Sales BizlabWe are a dynamic and innovative company that believes in the individuality of each client. Our solutions are tailored to meet the unique needs of each client, and we take pride in our extensive experience across various geographical locations, mediums, and markets.We are seeking a highly organized and friendly Front Office Assistant to be...

  • Front Office Coordinator

    4 weeks ago

    Orlando, Florida, United States StyleSignPlan Full time

    Front Office RepresentativeStyleSignPlan is seeking a highly skilled and professional Front Office Representative to join our dynamic team. As the first point of contact for our clients and visitors, you will play a crucial role in providing a welcoming and efficient front office experience.Key Responsibilities:Greeting and Welcoming: Greet and welcome...

  • Front Office Manager

    1 week ago

    Orlando, Florida, United States Loews Hotels & Co Full time

    At Loews Hotels & Co, we strive to deliver exceptional guest experiences.As a Front Office Manager, you will lead the operational activities of our guest services team to the highest levels of service and quality.Key Responsibilities:Direct and supervise the operational activities of the guest services team to ensure exceptional guest experiences.Ensure the...

  • Dental Front Office Assistant

    6 days ago

    Orlando, Florida, United States Smiles at Hunters Creek Full time

    Dental Front Office Assistant OpportunitySmiles at Hunters Creek is seeking a highly skilled and organized individual to join our team as a Dental Front Office Assistant.As a Dental Front Office Assistant, you will play a vital role in ensuring the smooth operation of our front office. Your responsibilities will include greeting and welcoming patients,...

  • Front Office Operations Manager

    4 weeks ago

    Orlando, Florida, United States Omni Hotels & Resorts Full time

    Job Title: Assistant Front Office ManagerAt Omni Hotels & Resorts, we are seeking a highly skilled and motivated Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for assisting in the management of Front Office operations, ensuring all systems, standards, and controls are maintained.Key...

  • Front Office Manager

    3 weeks ago

    Orlando, Florida, United States Loews Hotels & Co Full time

    At Loews Hotels & Co, we're seeking a Front Office Manager to lead our guest services team to new heights. As a key member of our team, you'll be responsible for directing and supervising the operational activities of our front desk and concierge services to ensure exceptional guest experiences.Key Responsibilities:Room type management and trainingTeam...

  • Front Desk Supervisor

    4 weeks ago

    Orlando, Florida, United States Sheraton Suites Orlando Airport Full time

    Job Title: Night Audit ManagerJoin the Sheraton Suites Orlando Airport team as a Night Audit Manager, responsible for overseeing the front office operations and ensuring seamless guest experiences.Key Responsibilities:Lead the Guest Services Department in contributing to exceptional guest service scores.Monitor VIP guests and their requests, ensuring...

Front Office Supervisor

4 weeks ago

Orlando, Florida, United States Grand Bohemian Orlando Full time
Job Summary

We are seeking a highly motivated and experienced Front Office Supervisor to join our team at the Grand Bohemian Orlando. As a key member of our front desk team, you will be responsible for leading the execution of front desk-related responsibilities to the highest standards of the Kessler Collection.

Key Responsibilities
  • Supervise front office staff, ensuring the execution of KQA and BSA standards.
  • Provide hands-on training and continuous coaching to subordinates, supervising the execution of service-related tasks to assist in the efficient and professional operation of the front office.
  • Maintain the integrity of our guests' privacy, including confidentiality of personal information, as well as key control.
  • Maintain complete knowledge and ensure compliance with company policies and standard operating procedures.
  • Plan and organize daily shifts, effectively delegate tasks and responsibilities to subordinates, audit work for accuracy, and monitor outcomes.
  • Ability to perform all front office-related tasks.
  • Train, mentor, and develop front office staff to the standards of a world-class property and intuitive service experience.
  • Assist in developing leaders and bench strength through the implementation of the Job Coach program.
  • Have a thorough knowledge of the product, including room types, amenities, services, and brand standards.
  • Stay informed of sales strategies, packages, promotions, and discounts, and understand the impact on other departments.
  • Conduct interviews and give feedback on candidates.
  • Assist with corrective action to continuously improve service results.
Qualifications
  • Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
  • Cultivates engagement - Builds loyalty to the company and not to themselves.
  • Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout the collection.
  • Leads with courage - Provides a culture of accountability.
  • Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals.
  • Advanced level of written, verbal, and interpersonal communication skills.
  • Ability to implement and uphold service standards.
  • Ability to prioritize and organize work assignments.
  • Ability to work well in stressful, high-pressure situations.
  • Comprehensive knowledge of a safe work environment.
Minimum Qualifications
  • High school diploma or General Education Degree required.
  • 1+ years of relevant work experience in similar scope and title required.
  • Experience within luxury brand/markets required.
  • Experience with Opera preferred.
Work Environment

The work environment/conditions described herein are representative of those that an incumbent may experience.

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
  • Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
Physical Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

  • While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
  • Push, pull, and lift up to 50lbs on a weekly basis.
  • While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time.

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.