Evening Reception Specialist
1 week ago
- Work the 3rd shift (10pm to 6pm) Front Desk with Night Audit duties.
- Available weekends/holidays.
The Front Desk Agent plays a crucial role in providing exceptional service to guests during their stay. This position involves assisting with check-in and check-out processes, managing phone inquiries, and addressing special requests from guests.
Primary Responsibilities- Address and resolve guest concerns in a timely manner.
- Foster positive relationships with guests to enhance their experience.
- Handle assigned cash bank and ensure the accuracy of transactions.
- Answer department phone calls promptly and maintain professional communication.
- Facilitate guest check-ins and check-outs efficiently.
- Relay important guest information to relevant departments.
A High School Diploma or General Education Degree (GED) is required, along with a minimum of one year of experience in a comparable hotel role. Basic computer proficiency is essential.
Crestline Hotels & Resorts is committed to providing equal employment opportunities.
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