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Reception Operations Specialist

2 months ago


San Francisco, California, United States Sephora USA, Inc. Full time
Job Overview:

As a vital member of our team, the Reception Operations Specialist will oversee the daily management of our front desk and execute a range of administrative and clerical responsibilities. Your role is crucial in ensuring seamless office operations that effectively support various business functions.

Key Responsibilities:
  • Welcome visitors and meeting participants, ensuring a positive first impression.
  • Adhere to safety protocols and procedures diligently.
  • Manage incoming calls via the switchboard and direct them appropriately.
  • Facilitate building access for new hires and departing employees.
  • Serve as the primary contact for service requests or issues related to the building.
  • Maintain the scheduling of the Conference Center calendars.
  • Provide assistance to the Senior Manager of Workplace Operations.
  • Handle ServiceNow ticket workflows as required.
  • Support additional workplace administrative tasks as assigned.

Qualifications:
  • 1-2 years of experience in an office coordination role or similar.
  • Exceptional communication and interpersonal abilities.
  • Dependable, with a professional demeanor and patience.
  • Proficient in MS Office applications.
  • Familiarity with access control systems.
  • Highly organized, capable of prioritizing and managing multiple tasks.
  • Knowledgeable in operating standard office equipment (e.g., printers, scanners).
  • Experience in customer service is advantageous.

Compensation:
The target hourly wage for this position is $23.00. Actual pay may vary based on qualifications, experience, and skills.

Benefits:
Sephora offers a comprehensive benefits package for full-time employees, including health, dental, and vision plans; a robust 401(k) plan; various paid time off options; employee discounts; life and disability insurance; flexible spending accounts; and an employee referral bonus program.

Company Culture:
At Sephora, you will be part of a diverse and talented team that fosters creativity and innovation. We are committed to investing in your growth through personalized training and development opportunities. Embrace your individuality and help us redefine the future of beauty.