Patient Care Services Coordinator II
1 week ago
LEADERS IN PEDIATRIC HEALTHCARE
As one of the premier pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) is dedicated to providing exceptional care for children throughout California.
Our team of world-class professionals in medicine, education, and research collaborates to deliver family-centered care to countless patients each year.
With over 350 specialized programs and services, we cater to a wide range of needs, from routine check-ups to complex critical care.
The future of CHLA is bright, with ongoing investments in technology, research, and innovation aimed at creating personalized, convenient, and empowering care experiences.Our scientists and clinical experts work hand-in-hand to translate laboratory breakthroughs into tailored treatments for every child.
Together, the CHLA team is committed to transforming healthcare into a journey of health and wellness.
Join a hospital where your contributions will have a meaningful impact on patients, families, and your colleagues.
It's Work That Matters.
Position Overview
Role Summary: The Patient Care Services Coordinator II is responsible for ensuring a positive experience for patient families at CHLA by executing clerical duties related to answering incoming calls, patient registration, and check-in/out processes, as well as collecting co-pays or deductibles, scheduling, and confirming patient appointments. This role will provide support to counselors and handle financial clearance and authorization tasks, serving as administrative support for designated providers. Close collaboration with assigned providers is essential to ensure follow-up care is effectively managed. Additionally, this position assists in the creation and review of divisional performance reports and metrics.
Essential Qualifications: A minimum of one year of experience in a medical front office environment is required, with three or more years in a medical office setting preferred. Bilingual proficiency in English and Spanish is highly desirable. Exceptional telephone etiquette and the ability to interact effectively with the public are crucial. Strong critical thinking and problem-solving abilities are essential.
Education/Certifications: A high school diploma or GED is required.
Compensation Information
USD $34, USD $56,212.00
CHLA values the unique contributions of each team member.
The final determination of a successful candidate's starting salary will depend on various factors, including education and experience in the role or industry.
The pay scale provided for this position is generally applicable to candidates who meet the specified qualifications and requirements outlined in this job description.
Additional compensation may be available for candidates who exceed these qualifications.We offer a competitive compensation package that acknowledges your experience, credentials, and education, along with a comprehensive benefits program to meet your needs.
CHLA looks forward to welcoming you to our esteemed organization, where we foster hope and build healthier futures.Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health, both locally and globally.
As a distinguished Magnet teaching hospital, you will find an environment rich in learning, grounded in care and compassion, and characterized by thought leadership and unwavering support.
CHLA is committed to creating hope and building healthier futures for our patients, as well as for you and your career.CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.
At Children's Hospital Los Angeles, our work is meaningful. So too is the value we place on each of our dedicated team members. CHLA is an Equal Employment Opportunity employer.
We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information, or any other legally protected basis under federal, state, or local laws, regulations, or ordinances.
We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws.
Qualified applicants with disabilities are entitled to reasonable accommodation under applicable laws. Please contact CHLA Human Resources for assistance with the application process.
Diversity inspires innovation. Our varied experiences, perspectives, and backgrounds enable us to better serve our patients and cultivate a strong community at CHLA.
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