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Vascular Program Patient Service Coordinator
2 months ago
Job Overview
Align yourself with a prestigious organization recognized for its excellence. Cedars-Sinai has been honored with the National Research Corporation's Consumer Choice Award 19 times for delivering top-tier medical care in Los Angeles. Additionally, we have received the Advisory Board Company's Workplace of the Year award for three consecutive years, highlighting our commitment to outstanding employee engagement.
Why Choose Cedars-Sinai?
In addition to a comprehensive benefits package and competitive salaries, we take pride in employing the most dedicated individuals. Our workforce reflects the diverse cultural and ethnic backgrounds of the community we serve, demonstrating our commitment to fostering an inclusive environment that drives innovation and upholds the highest standards of patient care.
Role Responsibilities
The Patient Service Representative II (PSR II) for the Vascular Program will adhere to established protocols and guidelines, providing essential clerical and administrative support while managing a high volume of patient coordination and intricate scheduling within the licensed clinics at Cedars-Sinai Medical Center. Key responsibilities include:
- Answering and directing incoming calls to the appropriate personnel or departments.
- Coordinating scheduling and authorization for appointments, surgeries, and ancillary services.
- Conducting insurance verification processes.
- Managing and tracking all incoming and outgoing referrals.
- Sorting and handling mail and patient information in compliance with HIPAA regulations, following Cedars-Sinai standards.
- Building and maintaining physician appointment schedule templates within the scheduling system.
- Providing courier and transport services, including the management of medications from the pharmacy, adhering to policy and guidelines.
- Assisting with various work assignments as needed.
Qualifications
Required Qualifications:
- High School Diploma or GED.
- A minimum of 2 years of experience working with insurance companies and securing authorizations.
Job ID: 4524
Department: Heart Institute Ambulatory
Business Entity: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Overtime Status: Nonexempt
Primary Shift: Day
Shift Duration: 8 hours
Cedars-Sinai is an equal opportunity employer and does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical conditions, marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status, or any other basis protected by federal or state law.
