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Patient Service Coordinator

2 months ago


Los Angeles, California, United States Cedars-Sinai Full time
About the Role

Cedars-Sinai is seeking a highly skilled Patient Service Representative II to join our team in the Orthopaedic Center. As a key member of our administrative staff, you will provide exceptional support to our patients and healthcare providers, ensuring seamless coordination of care and efficient operations.

Key Responsibilities
  • Phone and Email Support: Answer and triage calls, directing patients to the appropriate individuals or departments.
  • Scheduling and Authorization: Schedule appointments, surgeries, and ancillary services, while ensuring accurate insurance verification and authorization.
  • Referral and Mail Management: Process and track incoming and outgoing referrals, and sort and deposit mail in compliance with HIPAA regulations.
  • Administrative Support: Assist with various administrative tasks, including data entry and record-keeping.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 2+ years of experience working with insurance companies and obtaining authorizations.
About Cedars-Sinai

Cedars-Sinai is a world-renowned healthcare organization dedicated to delivering exceptional patient care and advancing medical innovation. We are committed to fostering a diverse and inclusive work environment that values excellence, compassion, and teamwork.